Refund and Delivery

CLEBC Refund and Cancellation Policy

Courses

Registration fees are refundable minus a 10% cancellation fee if notice of cancellation is received no less than five business days prior to the course date. For limited enrolment courses, registration fees are refundable minus a 10% cancellation fee if notice of cancellation is received no less than ten business days prior to the course date. The 10% cancellation fee will be waived if a registration is made for another course at the time of cancellation, with the respective notice in advance of the course or workshop.

CLEBC reserves the right to cancel or reschedule a course, refuse admission, or change price, speakers, location, or content.

Books

Books in new, unopened condition are returnable within 30 days of the invoice date. Update renewal notices are sent out approximately four weeks prior to the newly released update.

CLEBC Online Subscription Products

  • Webinar Archive
  • Case Digest Connection
  • Online Course Materials
  • Online-only publications
  • CLEBC Precedent Collection
  • Toolkits – one-year access

Online subscriptions are one-year terms and subscribers must commit to subscribing for a full year. Subscribers may choose to pay on a monthly basis or to be billed annually.

To unsubscribe after your 12-month term ends, please contact Customer Service by email: or call 604.893.2121/Toll free: 1.800.663.0437.

Cancellations to online subscription services must be made within 30 days of your invoice date.

Delivery Policy

CLEBC aims to ship publications within two business days of an order being received. We ship our books via Canada Post, and most customers receive their order within seven business days of the order date.