Welcome and Introduction

  • Speed Learning Round: 3 minute introductory presentations for the day
  • Sociodrama large group activity
    • Colleen Cattell, QC — Fitzpatrick & Company, West Vancouver
    • Avril Orloff — Graphic Recorder, Outside the Lines, Vancouver
    • Professor Sharon B. Sutherland — Faculty of Law at Allard Hall, University of BC, Vancouver


Session A: Ethical and Practical Issues in Med/Arb

  • recent trends in med/arb
  • recent cases
  • ethical issues—including caucus and confidential information
    • Carol W. Hickman, QC — Quay Law Centre, New Westminster

Session B: Collaboration in Competitive Culture

  • how do we learn the skills to collaborate?
  • making competitive norms explicit: examining childhood influences
  • team-based learning (TBL) versus “team projects”
    • Kyra L. Hudson — Vancouver
    • Jim Sibley — Director, Centre for Instructional Support, University of BC, Vancouver

Session C: Self-Represented Litigants and ADR—Panel Discussion (AVAILABLE ONLINE)

  • Julie Macfarlane’s groundbreaking National SRL Study (2013)
  • how does ADR fit into the Access to Justice discussion?
  • SRL’s in the mediation process
    • Facilitator: Colleen Cattell, QC — Fitzpatrick & Company, West Vancouver
    • Melina Buckley, PhD — Camp Fiorante Matthews Mogerman, Vancouver
    • Jennifer Muller

Networking Break

Conflict Management Coaching: Helping Our Clients Find Their Way Through Conflict

In this dynamic interview-style keynote, Cinnie Noble will share some things she has learned as a lawyer, certified coach, and mediator that eases the journey for people in conflict and those of us who work with them. She will discuss subjects such as:

  • what clients don't always like to share with us
  • the brain drain of conflict
  • whose life is it, anyway?
    • Cinnie Noble — Cinergy Coaching, Toronto


“The tribe has spoken”: Lessons in Conflict Resolution from Reality TV

  • skilled negotiators and mediators on television
  • learning from the “bad examples”
  • cultural awareness and the impacts of reality television
    • Professor Sharon B. Sutherland — Faculty of Law at Allard Hall, University of BC, Vancouver

New and Hot “Must Reads” for Dispute Resolution Practitioners: Panel Discussion


Session A: Conflict Coaching Workshop

The genesis of conflict management coaching (also known as conflict coaching)

  • where this process fits within the dispute resolution field
  • an overview of the CINERGY® model of conflict management coaching
  • principles that form the foundation of this method
    • Cinnie Noble — Cinergy Coaching, Toronto

Session B: BC’s “Generations” of Mediators (AVAILABLE ONLINE)

This session will explore the findings of a recent survey of BC mediators which raises fascinating questions, including:

  • can we define cohorts, or “generations”, of mediation practitioners and compare them in terms of early motivations, practice areas, and mediation activity?
  • how could possible differences align with the major developments in BC’s mediation history?
  • what can this information tell us about where the practice of mediation is heading in BC?
    • Kari D. Boyle — Mediate BC Society, Vancouver
    • Sterling J. Nelson — Vancouver

Session C: Empowered and Embodied Leadership

Neuroscience has shown us that intelligence lies not just in the brain—intellectual approaches address only 1/3 of our brains. This session will explore how your three centres of intelligence guide your success in leadership, conscious communication, and influence during this highly interactive session. whole body intelligence and the three centres of intelligence: intellectual (mind); emotional (heart & mind); somatic (body)

  • how body language supports your core message/non-verbal communication
  • how to develop skills of cooperation, trust, and social intelligence
  • how to stay grounded and centered in difficult situations and conversations
    • Carrie Gallant — Gallant Solutions Inc., Vancouver
    • Bettina Rothe — 5Rhythms & Embodied Leadership, Vancouver

Networking Break


Session A: Emotion in Online Dispute Resolution (ODR) (AVAILABLE ONLINE)

  • the importance of emotion in dispute resolution processes, and how it impacts the way we process and exchange information
  • while computers and the Internet become increasingly popular tools for dispute resolution, humans still experience emotions—what are the emotional capacities of ODR?
  • explore artificial intelligence systems as well as the fields of human-computer interaction and affective computing to suggest that ODR is capable of addressing emotion
    • Darin Thompson — Justice Services, Ministry of Justice, Victoria

Session B: Walkabout—New and Interesting Tools in the Toolbox

An opportunity to examine new products and ideas created by conflict resolution professionals

    • Gordon B. Sloan — ADR Education, Victoria

Wrap Up: Future Perspectives on the Practice—Panel Discussion

  • where is the profession going?
  • how much work is there?
  • are there areas we can expand into?
  • creative ways to use our skill sets
    • Facilitator: Cheryl L. Vickers — Chair, Property Assessment Appeal Board, Richmond

5:00 pm – 7:00 pm: Games Session/Wine & Cheese

Join us for an evening of collaborative games and fun! Games and support provided.

Register Now