Who should attend: Lawyers and legal staff interested in improving communication with clients and eliminating frustrating breakdowns internally.
Learning level: All levels
Claims and complaints against lawyers are often caused by communication breakdowns. Communication problems decrease productivity, cause mistakes, and create dissatisfied clients. The growing number of communication channels only compounds the problem. Examine technologies and techniques that will help you improve internal and external communication, lower your stress, improve your service, generate happier clients, and lower the risk of claims being brought against you.
This is the first course in Using the Latest Law Office Technology to Avoid Practice Pitfalls series for Wednesday, November 30, 2016. Register for all three courses and SAVE! Other courses in the series are:
II. Security Is Only As Good As the Weakest Link
III. How To Protect Yourself While Exchanging Documents Electronically
Participate in all 3 courses in the series and receive a discount, or choose the individual courses that make the most sense for you.
You may also be interested in Barron Henley's course from the previous day, November 29, Microsoft Office Academy—Unleash the Power of the Technology You Already Own.
Law Society of BC CPD Hours: 2 hours (a minimum of 2 hours will involve aspects of professional responsibility and ethics, client care and relations, and/or practice management)
Barron K. Henley — Affinity Consulting Group, LLC, Columbus, OH
1. This course ONLY
EARLY BIRD (Register by November 2, 2016 and SAVE) $230
After November 2, 2016: $250
2. The series (all 3 courses)
EARLY BIRD (Register by November 2, 2016 and SAVE) $565
After November 2, 2016: $625
Save even more with your CPDone Pass. Click here for more info.
Registration includes an electronic copy of the course materials.
Note: This course will NOT be added to the Webinar Archive.