A Lawyer's Toolkit Essential
Last Kick at the Can 2017
Monday, December 11, 2017 OR
Tuesday, December 19, 2017
10:45 am - 12:15 pm
(Original date: Wednesday, February 8, 2017)
Who should attend: Solo and small firm lawyers; law firm administrators.
Learning level: All levels
The only way to sustain a business is clients that are satisfied enough to pay your bills and ideally, return for more services that provide more fees.
A solo and small firm lawyer can be seriously affected by the "high conflict" client. Learn from expert Michael Lomax who will explain the science behind what drives a high conflict individual and how to manage it best.
This is the second course in the CLE-TV: Solo and Small Firm Series. The other courses in the series are:
I. Law Firm Knowledge Management
III. Ethically Marketing and Branding Your Firm
IV. The Lawyer's Checklist Manifesto
Law Society of BC CPD Hours: 1.5 (including 30 minutes pertaining to professional responsibility and ethics, client care and relations, and/or practice management)
Thomas L. Spraggs — Spraggs & Company, Coquitlam
||Last Kick at the Can Rebroadcast
|Registration includes an electronic copy of the reference materials.
Webinar Archive: This course will be added to the Webinar Archive. See below to subscribe.
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